Questions & answers

Most families have something published in under ten minutes. You need a name and a photograph to begin — the story, the service details and the rest of the photographs can all be added later, at your own pace. Nothing is lost if you stop halfway.

No. A free page holds ten photographs and a short video, with the guest book, candles, service details and privacy controls all included. You only pay if you want more room or a clean tribute video.

Yes. You can give another registered account co-owner access, so a sibling can approve contributions and edit the story alongside you.

Every page has a contribution link. Send it in a family group chat and anyone can add photographs, videos and written memories from their phone, without making an account. Everything they add waits for your approval first.

Photographs as JPG, PNG, HEIC or WebP up to 100 MB each — straight from an iPhone is fine. Video as MP4, MOV or WebM up to 2 GB.

We remove it. Photographs from phones often record exactly where they were taken, and we strip that out before the picture is ever shown.

At any time. There is a single button that downloads the whole memorial — every photograph and video at original quality, plus the stories in a plain readable format — as one archive.

A slideshow of the photographs, with music, titles and their name and dates — rendered as a proper HD video file you download and play at the service. It is the thing funeral homes typically charge £100–£400 to make.

Yes. There is a library of royalty-free pieces — gentle piano, hymns, classical and something more uplifting — that you can listen to before choosing. You can also upload your own recording, as long as you have the right to use it.

Usually a few minutes. A long one with a hundred photographs can take up to fifteen. You do not have to wait on the page — we email you when it is ready.

On the free plan the finished video carries a small RememberedBy mark in the corner, so you can see exactly what you would be getting. A clean copy comes with any paid plan, or with a one-time $29 Slideshow Pass if the video is all you want.

You choose. Unlisted is the default — anyone with the link can see it, but search engines cannot find it. Private means only people you invite. Public means anyone can find it, including through Google. You can change this at any time.

Yes, completely. You can approve, hide or delete anything. You can also switch on approval-first, so nothing appears until you have read it. A word filter holds anything obviously abusive for your review by default.

Yes. Deleting removes the page and every file on it permanently, and we do mean permanently — we ask you to type the person's name first, because it cannot be undone.

Free to start. Premium is $79 a year, and Forever is $149 once — the same features, but paid for permanently. See the pricing page for what each includes.

Nothing is deleted. The page becomes read-only at free limits — everything already on it stays visible exactly as it is. It goes back to normal the moment you renew.

Yes, within 30 days, no questions asked. Just write to us.

Through Stripe, which handles the card details directly — we never see or store them. Apple Pay and Google Pay work too.